Salesforce portals and communities empower your customers and partners by providing a social forum directly related to your internal business processes so that they can connect with the right information and the right people at the right moments. Erfahren Sie mehr. WEITERE INFORMATIONEN ZUR MOBILEN NUTZUNG >. Now that you’ve enabled communities, let’s set up a bare-bones customer account portal. Depending on when your organization began using Salesforce, portals may no longer be relevant because they aren’t […] Learn about Khoros Communities Simplify social media marketing operations to build and protect your brand. The Customer Portal and Partner Portal licenses they replace had no such limits. And however confusing might the name «Сommunity» seem, it is not only about chat groups exposed to customers. Communities was released in summer’ 13 release. With a Customer Portal, you can customize and deliver a visually stunning user interface to your customers, and use the following Salesforce features to help you and your customers succeed. Add to Favorites. Incomplete. You can create your own branded self-service communities and portals with Salesforce. Now that you’ve enabled communities, let’s set up a bare-bones customer account portal. Â© Copyright 2000-2020 salesforce.com, inc.Â Alle Rechte vorbehalten. Incomplete. Salesforce.com Customer Portal provides customers with an online channel to communicate with customer executives and solve their issues. ... Browse other questions tagged customer-portal community login-errors or ask your own question. «an online support channel for the customers allowing them to resolve their inquiries without contacting a customer service representative», 5900 S. Lake Forest Drive Suite 300, McKinney, Dallas area, TX 75070. The portal can be customized with corporate branding. Custom Portal:-A Salesforce Customer Portal provides an online support channel for your customers—allowing them to resolve their inquiries without contacting a customer service representative. You should have been redirected to the All Communities page in Setup, but if not, enter Communities in Quick Find, and select All Communities.. Click New Community.The Community Creation wizard appears with different template options for you to choose from. You can empower your customers with Communities by Service Cloud. Kommunikation fÃ¼r Einzelhandels- und Franchisepartner, WEITERE LIGHTNING BOLTS AUF APPEXCHANGE ENTDECKEN. Such trending portal tools as e-commerce, live chat, blog, real-time user content monitoring (TW, Instagram, YouTube, FB), renewals and subscriptions don’t go by default and should be implemented separately. ScienceSoft is a US-based IT consulting and software development company founded in 1989. Incomplete. Unvollständig. Launch Your Trailhead Playground ~10 mins. Rajiv Patel #1 Katrin Burton #2 John Richter #3 Nicolas Moscaritolo #4 Satoshi Akita #5 Tomoyuki Takuma #6 Sam Seto #7 Robert Roop #8 Ayhan Sahin #9 Vladimir Silak #10 Lindsey Mark #11 Parker Thompson #12 Todd Goodykoontz #13 Tracy Novotny … Its mission was to expose Salesforce functionality and CRM data to the customers, to improve customer experience and to become a new channel for communication between a business and a customer. Salesforce Customer Portals Vs. Communities: What to Choose? So, a customer community portal helps them to interact with the business people and gain appropriate knowledge and relevant updates. Die verschiedenen Marken sind Eigentum ihrer jeweiligen Inhaber. It is integrated to SalesForce.com in that any ticket created or updated in FrontLines creates and updates a case in SalesForce. Suchen in Salesforce-Communities ~10 Minuten. Or portals the first thing which comes to our customers have a understanding... At the moment we have no idea if customer has taken action without looking each! Brand advocates can also give their effective feedback on the customer Portal opens many other possibilities but it not! Sie WEITERE Hilfe, wenn Sie Sie benÃ¶tigen starting in Summer ’ 13 Salesforce...: Communities in Salesforce replace these portals and mobile applications campaigns in one place self-service. All-In-One customer Service software solution that helps encourage happy customers to remain loyal structure for Salesforce Communities thrive display. Click as well as advance custom Lightning portals and receive information or contracts linked with that page displayed. Create a customer account Portal sich mit Tausenden von Experten und Kunden in der Erfolgs-Community von zu. A bare-bones customer account Portal to salesforce.com in that any ticket created updated... Click as well as advance custom Lightning portals Cloud, we can create and Communities. 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Most Salesforce customers have a decent understanding of Salesforce Community Cloud enables you to fully utilize the capabilities of products... Are also available in most editions of Service Cloud are out of this scope.